... building on opportunities it has presented to lead bold ... the application of risk management and intervention strategies including referrals to other professionals and or services. 6. Provide advice and consultancy services to FDS staff and stakeholders ...
... is looking for a transformative Service Design Specialist . This role reports to the Senior Director of Digital Services Management and working within the Service Design team, the Service Design Specialist play a key ...
... the highest possible standards of service provision. Role Duties Leadership and Management Under the National Quality Framework ...
... IT organisation Solid influencing and consulting skills, with the ability to build relationships with stakeholders at all levels using a collegiate and collaborative style Demonstrable working knowledge of service level management practices and service ...
... IT organisation Solid influencing and consulting skills, with the ability to build relationships with stakeholders at all levels using a collegiate and collaborative style Demonstrable working knowledge of service level management practices and service ...
... : Essential: Proven experience in IT service level management and measurement. In-depth understanding of ITIL service management processes. Strong communication and interpersonal ... If you are passionate about IT service management, thrive in a fast-paced ...
... highly complex tickets to appropriate IT teams (e.g., network or systems administrators) or the IT Manager. Service Request Management: Manage service requests such as software installations, ...
... OIC consultant to join our DXC Oracle Practice customer services team in Queensland. This role ... processes (incident management, problem management, change management). Experience working in Agile or IT Service Management (ITSM) environments. Strong problem-solving ...
... ensures a high level of service Monitor, follow up, and advise stakeholders on the progress of outstanding support requests Work with the IT Team in the management, installation, review and testing of ...
... Join an established and experienced Service Management team in Queensland Government Support digital services in the Public Health Sector using your service design and ITIL skills Please ...