Executive Manager - Service Management
... of end-to-end ICT services, including service catalogue, service level agreements, service desk, incident management, problem management, change ...
... of end-to-end ICT services, including service catalogue, service level agreements, service desk, incident management, problem management, change ...
... of end-to-end ICT services, including service catalogue, service level agreements, service desk, incident management, problem management, change ...
... complete and leading “as a service” providers in the market. What ... lines of business (MRR Services, Professional Services and Enterprise Infrastructure). • Tell the ... complete and leading “as a service” providers in the market. What ...
... delivery of customer-centric ICT services across the organisation. Key responsibilities ... knowledge and application of relevant service management frameworks, standards, and best ... response to managing an operational service team within a 24 x ...
... communication skills Well-developed client service skills Customer Service experience Flexibility to work within ... communication skills Well-developed client service skills Customer Service experience Flexibility to work within ...
... for incidents and service requests for the Service Desk Analyst Team. The Service Desk Senior Analyst is responsible for providing escalated support services to users, as part of ... and upskilling for Service Desk Analyst team. Accountabilities Provide ICT ...
... response to managing an operational service team within a 24 x ... department, in supporting key frontline services will see you responsible for ... refer to the QFES Public Service Application Guide [All PS Classifications ...
... Conduct for the Queensland Public Service. * An operational appointee to this ... with Queensland Fire and Emergency Service Certified Agreement 2022, Part 6 ... Conduct for the Queensland Public Service. * Promote and market the QFES ...
... Development Executive - Application & Cloud Services (Location: Open to Sydney, Brisbane, ... cloud platforms and native services to improve existing applications and ... Development Executive - Application & Cloud Services (Location: Open to Sydney, Brisbane, ...
... purchased, and modify and improve services provided. Liaising with other organisational units, service agents and customers to identify and ...