... . Perform level 1 triage on various ICT systems, ... Desk Good oral and written communication skills. Excellent customer service skills Outstanding time management with the ability to multitask in a complex and high-pressure environment 2 Exceptional ...
... and challenged world.The Student Services and Wellbeing portfolio leads the ... portfolio delivers a range of services across the student life cycle, ... and analyse data.Demonstrated high level planning and organisational skills with ...
... as we search for a Service Desk Team Lead to join their IT Service Desk Team on a full-time ... engage with stakeholders at all levels Min 2 years experience managing a service desk Your Core Capabilities: Were looking ...
... the Service Desk to ensure established Service Level Agreements are met. Are you ... . Question 1: Why is a Service Desk team important to an organisation? Question 2: What skills are required for a customer service role?If you are shortlisted ...
... the requirements for Station Officer Level 3 qualifications (or equivalent) and ... . * Represent QFES at a regional level during complex major incidents with ... Conduct for the Queensland Public Service. * An operational appointee to this ...
... as we search for a Service Desk Team Lead to join their IT Service Desk Team on a full-time ... engage with stakeholders at all levels Min 2 years experience managing a service desk Your Core Capabilities: Were looking ...
... deployment centre and AUS-1 capability services in line with branch objectives. Key requirements Highly desirable requirements SAP training and experience for purchasing. Queensland Government Procurement (Level 1 or 2 – Intermediate). Knowledge and ...
... experience in providing confidential, high level executive support. Special requirements The ... pursuant to the Queensland Public Service Officers and Other Employees Award – ... confidential executive support and high-level advice, options, and support in ...
... management system within the IT Service Desk Provide first and Second Level business analysis and communications Contribute ...
... ; integration management; information management; level 2 support for specialist systems; system training; vendor and contract management; and service reporting. In addition, are the ... is managed to agreed levels of service and data integrity, and is ...