... structure of the agreed Service Levels Management approach and structure. Identification of Service Requirements - The Service Level Requirements are to be ... bring a detailed understanding of service management methodologies including ITIL and have ...
... ) We’re looking for a passionate Service Configuration Management Manager to join our IT Service management team, working in Australia and delivering Configuration Management Services to our valued customer base. ...
... ) We’re looking for a passionate Service Configuration Management Manager to join our IT Service management team, working in Australia and delivering Configuration Management Services to our valued customer base. ...
... business .The Opportunity:As a Service Desk Analyst you will be responsible for ... , and alert monitoring platforms.The Service Desk Analyst is a member of the ...
... an up and coming Incident Management Analyst to assist with providing support ... experience with exposure to incident management, service and asset management and change management ideal. Defence experience highly desirable. ...
... of the Project Delivery, Contract Management and Maintenance Services teams. Conduct quality assurance checks ... of the Project Delivery, Contract Management and Maintenance Services teams. Conduct quality assurance checks ...
... cover: Intelligent Workspace (End User Services) Presales Pipeline Opportunities: Provide presales support to the sales and account management teams by leading presales workshops ...
... , efficient and friendly customer service.Must be logged into the ... to be dispatchedFollow up Service Centre cases and requests to ... workload to meet predetermined service levelsMaintain data accuracy in Service Centre through contact validationUnderstand the ...
... coming Defence Reporting Analyst with NV2 security clearance to be responsible for maintaining the procedures, documentation, applications, and services that comprise or support the Defence Universal Configuration Management Database (UCMDB) capability ...
... support the practice of Continuity Management across DPS. Define appropriate schedules to validate that services and data can be restored as a result of a service disruption or cyber incident. Provide ...