... as ITIL to align ICT services efficiently and effectively with the ... risk-based approach to drive service value for internal and external ... delivers timely outcomes in a service performance context. This position is ...
... being undertaken with existing IT service management teams. • Ensure that the ... and investigation into modern ICT services, practices and delivery models. To ... following experience: 1. Implementing SIAM services across large scale ICT delivery ...
... cases within a mature ITIL service management framework. You will also ... on the frontline of our service, ensuring a strong capability throughout ... systems Meet or exceed customer service SLAs. Take ownership of customer ...
... and quality to the business. Holding superior communication skills (written and ... the skills acquired in their service careers as vital and transferable to our workforce. Location: On-site –Canberra, ACT, Melbourne, VIC If ...
... fast, efficient and friendly customer service.Must be logged into the ... to be dispatched.Follow up Service Centre cases and requests to ... tickets as needed if on-site support is required.Resolve a ...
... of 11 historic sites that together form the Australian Convict Sites World Heritage Property. Kingston contributes ... Norfolk Island cemetery. The site is at the core of ... inventory replenishment and replacement, service supplies, and pest control; Assisting ...
... health of key services and systems for a large ... Experience within a ‘Service Integration and Management (SIAM)’ structure – ... people that provide these services to the department and we ... office or a customer site – to continue to be collaborative, ...
... of CSC and the Enterprise Services business of Hewlett Packard Enterprise, ... swapped with new devices on site.Handle Customer-relation problems promptly ... area if requiredVirtual flexible on-site travel In alignment with our ...
... : to be a health service that is trusted by our ... -the-art acute clinical services at the Canberra Hospital. Building ... implemented by Canberra Health Services. Building 5 integrates with a ... staff at both CHS sites. The ACT Government will be ...
... , to provide professional advice and services to all Senators and Members ... everything we do; from our service offerings and decision making to ... access to recreational facilities• on-site childcare, banking services, post office, value-for-money ...