... or Singapore. The Director of Customer Success reports to theVP of Customer Success . Director of Customer Success Job Grade The Director of Customer Success is a job gradelevel 10 . Director of Customer Success Responsibilities Extends the Senior Manager ...
... and effective solutions. As a Customer Success Manager, youll work closely with ... you an edge? Experience in Customer Success tools, such as ChurnZero or ...
... ? Due to internal promotion, the Customer Success team requires a Customer Success Manager Lead in APAC to ... you an edge? Experience in Customer Success tools, such as GainSight or ...
... ; many issues result in the engineer needing to perform a recreate of the customer problem in order to isolate ...
... and external stakeholders, such as customers, account managers and technical support engineers. What your day to day will look like: Developing business value assessment program by creating customer success metrics to support product on- ...
... and passionate customer experience team that provides 24x7 worldwide technical support Ø A Sydney based team of engineers with varying years of experience ( ... result in the engineer needing to perform a recreate of the customer problem in order to isolate ...
... alignment with company goals and customer needs. Own requirements gathering process, working closely with customers, Sales, Product Management and Customer Success teams to understand needs and ...
... and mentorship to Support Engineers, delivers product technical trainings. − Proposes ... are what drive our success – and the success of our customers. Does your heart beat like ... Jobs (1) Senior Support Engineer 1 - Transportation Management System TMS ...
... . We are looking for a Customer Success Manager (CSM) to join our growing Customer Success Team who are a key in helping our valued customers achieve their strategic objectives and ...
... unified Signature experience for their customers. The Customer Success Manager in the Public Sector ... of relevant industry expertise in Customer Success, SaaS platform use or project ...