... be focused on Customer retention, growth and contract health ... view of the customer. Conduct personalised Voice of Customer surveys as required. Analyse customer feedback and make recommendations for ... opportunities. Ensure customers have a clear pathway for ...
... Telstra, focused on providing business customers of all sizes with industry- ... . You will always put the customer first and support our pillars of Customer Obsession, Brilliant People and Partnerships, ...
... shaping IHG’s understanding of its customers and driving strategies that enhance loyalty, engagement, and customer lifetime value. This role is ... , along with the Voice of Customer program - leveraging insights from data ...
... service through effective resolution of customer inquiries and feedback. Handle inbound and outbound customer service calls, ensuring detailed documentation of interactions. ...
... do, is a thriving culture centred around high performance and care. ... of it Contribute to the Customer 360 tribe strategy by participating ... and delivering value incrementally to customers and the business Analytical mindset ...
... thrive on making your customers happy; it’s vital to everything ... and virtual meetings with customers and stakeholders, along with offsite ... in the communities, they call home. Few areas of our ... support and understanding for customers in some of their most ...
... Call Dispatcher top join our Ventia Operations Centre (VOC) . Our 24 7 centre is located in our brand-new offices in Cremorne, in the heart of Richmond, Melbourne . The Ventia Operations Centre work closely with a diverse range of customers ...
... business stakeholders, while keeping the customer informed until a mutually agreed ... be invited to an Assessment Centre at our offices on Dowsing ... change. Knowledge and experience Contact centre experience and or telecommunications experience ...
... provide empathetic support for our customers who have been impacted by ... transactions. Experience working in a customer-facing role, with a proven ... innovative solutions to protect vulnerable customers. Ability to analyse scam trends ...
... team by assisting them with customer issues and service. Assist with answering incoming phone calls. What we require: 20 – 25 ...