... make the experience of debt resolution smoother, and more human. Were seeking a dynamic, results-driven Director of Customer Operations and Collections to lead our customer-facing ... customer advocate in the debt collection space and ensure our processes ...
... reporting. Stay current with Australian debt collection laws and regulations. Ensure all debt collection activities adhere to legal and ... in a compliance role within debt collection is highly desirable. Ability to ...
... proven experience in a collections role as a team leader supervisor. Familiarity with debt collection laws and practices. Results-driven, ... that increase the efficiency of collections. Strong understanding of debt collection laws and ensures all activities ...
... and AI to personalise the collections journey and champion positive customer experiences — all so we can change the world of consumer debt for good. Founded in Australia, ...
... to personalise the collections journey and champion positive customer experiences — all so we can change the world of consumer debt for good. Founded in Australia, ... environment. Familiarity with debt collection regulations in the Australia. Ability ...
... delinquencies with a focus on debt buyer and BNPL products. You will also mentor junior collection agents and support the Collections Manager in optimizing collection processes. If you thrive in ...
... solving skills Strong detail orientation Collections Expertise: Strong background in voice and digital debt collection (not must have) We will ...
... and AI to personalise the collections journey and champion positive customer experiences — all so we can change the world of consumer debt for good. Founded in Australia, ...
... and AI to personalise the collections journey and champion positive customer experiences — all so we can change the world of consumer debt for good. Founded in Australia, ...
... with queries relating to billing, debt collection and account enquiries. This role ... , contacting clients to manage outstanding debts, with a focus on reducing the average age of outstanding debts Month end reporting Investigating and ...