... achieve, if not exceed your Customer success KPI’s and associated On-Target-Earnings Strong customer service customer success orientation and commitment to outstanding Customer service with high integrity Ambitious and ...
... ) documents. Attend internal handover briefing calls. Attend implementation kick-offs (where required). Work closely with the customer implementation professional services teams to share best practice, ...
... Collect and consolidate information regarding customer interactions and transactions, analyzes customer interaction and customer service trends to facilitate future needs in trainings and improvements in customer services Use Salesforce with proficiency ...
... join our team as a Customer Service Specialist helping people live the ... will see you Supporting HomeMade customers through proactive and reactive communications via multiple channels, including inbound and outbound calls and email Work closely with ...
... Consultant collaborates with NetSuite Professional Services implementation teams to assess customer training needs, develop custom agendas ...
... Consultant collaborates with NetSuite Professional Services implementation teams to assess customer training needs, develop custom agendas ...
... development of the Customer Service team Leading staff, developing capability ... of Toll Improving customer service quality by setting service metrics and undertaking service analysis (e.g. via customer feedback, surveys, focus groups, benchmarking, ...
... to non-technical customers.Intermediate conflict resolutionAdvanced personal management: punctuality, attendance, and presentationGood Time managementKnowledge of call logging, escalation and follow-up proceduresKnowledge of first level service centre call ...
... ) documents. Attend internal handover briefing calls. Attend implementation kick-offs (where required). Work closely with the customer implementation professional services teams to share best practice, ...
... team delivering a high-quality service to our customers. Key to success in this ... role, you will provide quality customer service in performing the CMDB tasks ...