Customer Success Manager (SMB) (Position located in Melbourne, Australia)
... plus Prior experience as a Customer Success Manager preferred Excellent verbal ... ? * Do you have experience managing customer accounts? * How well do you ...
... plus Prior experience as a Customer Success Manager preferred Excellent verbal ... ? * Do you have experience managing customer accounts? * How well do you ...
... software solutions to external customers and a strong background in service delivery management. You’re smart, pragmatic, and ... implementation and Service Delivery experience, you can pull out all the stops to save any customer in distress as you can ...
... our product teams for the delivery of sophisticated use cases.Additionally, they will orchestrate collaboration and alignment initiatives with our internal account teams. The Director, Customer value role assumes responsibility for ...
... design approaches that ensure the delivery of brilliant customer experiences across Insurance. More specifically, you will: Support the Head of Customer Transformation and Human Centred Design ...
... . Key Responsibilities: Act as a customer advocate to ensure timely delivery and engage in customer complaint process Engage with external customers for inbound queries relating products, ...
... . Key Responsibilities: Act as a customer advocate to ensure timely delivery and engage in customer complaint process Engage with external customers for inbound queries relating products, ...
... within Insurance to identify key customer improvement opportunities, lead the design phase on transformational customer initiatives, and ensure the delivery of transformational customer initiatives across Insurance.Partner closely ...
... value that exceed customer expectations. Customer Success Manager is responsible for assisting new customers in onboarding, customer growth and expansion by identifying ... relationships with new customers, including management and executive stakeholders, ...
... coordinate escalations of deployment or customer productivity blocking issues, and coordinate ... ABOUT YOU 8+ years of customer engagement and account management experience ... -based relationships with a diverse customer account base We work hard ...
... high-impact engineers and strategic customers to solve complex problems. You ... % Demonstrated ability to work with customers and collaborate across company boundaries.5+ years customer-facing, project-delivery experience, professional services, and or ...