... experience in all aspects of Customer Service Contact Centre management, with a key focus on workforce planning, customer experience and driving operational efficiencies ... of call centre metrics and customer service strategy, and analysis of related ...
... Public Sector (WWPS) specialist team focusing on Amazon Data Services (Aurora, RDS, DynamoDB etc ). Working side by side with Account Managers and technical leaders, you will be responsible for helping customers create new services, new capabilities, and ...
... Can bring your passion for service excellence and, whilst beingfortable working independently, you will also be able to refer our customers to other specialist team members in order to ...
... our award winning products and customer service, we are one of the ... join our fast-growing Recovery & Customer Care team and be responsible for liaising with our customers to provide outstanding customer service and maximise the timely recovery ...
... Line 1 Framework for the Customer Service department to ensure all audits ... deliver feedback accordingly to the Customer Service Department. Evaluate and report on customer interaction trends using the Customer Experience Team call-flow structure ...
... shaping our approach to customer advocacy, ensuring consumer interests are ... to enhance our products, services, and processes based on key customer insights. Your influence will extend ... systemic issues, prioritize customer pain points, and promote financial ...
... As a Customer Service Representative in our Traralgon Branch youll be: Responding to customers transactional banking needs, delivering a seamless customer experience Processing transactions including deposits ... passion for Customer Service and are looking to kick- ...
... the role of Senior Lead - Customer Service to a strategic, passionate and service oriented team player who will lead the Customer Service team. You will lead a ... to rethink, question, and optimize customer service operations using data-driven insights. ...
... work outdoors. Exceptional customer service skills and a friendly, approachable demeanour. Willingness to assist customers and provide helpful information. A ... in a dynamic customer service role. If you are a customer service enthusiast who thrives in an ...
... experience in conflict resolution and customer service, with diplomatic approach and solutions ...