... background could be in a customer-facing role at a SaaS company such as Customer Success, Support, Account Management, or even first- ... step we can take to support our customers in making a better world ( ...
au.talent.com
... to improve service level expectations. Whilst based in Melbourne, you will report to the Platform Manager What youll do Customer technical issue resolution Responds to and manages customer inquiries in collaboration with our customer support team to ...
au.talent.com
... -of-the-art offices. Our technical support staff support and train our people on the latest hardware and operating systems, remote working capabilities and mobile devices. Our Shared Services centers deliver Service Desk and Operations functions that ...
au.talent.com
... ensure Company equipment is optimally supported. Take ownership for customer satisfaction for services performed - liaise with Service Operations and Technical leads for service critical issues and follow up with customers on fault resolution. Maintain ...
au.talent.com
... also pay superannuation and long service leave (where applicable) to support the long-term financial security ...
au.talent.com
... Afterpay Advocates who love solving customer problems in a fast paced environment. This role is responsible for: Provide support to the Customer Service team for escalated complaints, where ...
au.talent.com
... shared experience and customer outcomesManage a caseload of customers and deliver excellent customer experienceDevelop support plans that support the delivery of quality outcomes for customers in line with their funding and service planMaintain and manage ...
au.talent.com
... Levels 2 or 3. The Customer Support Specialist will monitor all escalated enquiries to ensure that they are handled within Service Level Agreement’s (SLA’s) and respond to customers once their enquiry has been ...
au.talent.com
... in the delivery of software customer service Collaborate with engineering peers to provide customer resolutions within agreed SLAs, advocating customer needs to effectively prioritise support ticket resolution Partner with leadership ...
au.talent.com
... the Change Management teams and Technical teams to develop and deliver quality services for our customers is critical to the success of our model. As part of the role, you will provide quality customer service in performing the CMDB tasks ...
au.talent.com