... branch’s strategic objectives. APS6 Senior Complaints Management Officers Developing guidance materials ... experience in a high-volume complaint and or customer service role ... in line with risk and complaint due dates. Ability manage work ...
... The Opportunity: The Carer Development Case Manager is responsible for providing professional and accountable case management for children and young ... Samaritans Permanency Program. In addition, Case Managers are required to proactively engage ...
... to communicate with and provide advice on a range of matters to resolve moderately complex to complex enquiries. Responsibilities: Managing complaints and participant incidents, including assessing, ...
... Young People in consultation with Case Managers Coordinating the completion of life story work by the Therapeutic Youth Workers in consultation with Case Managers Manage complaints and respond immediately to allegations ...
... through a tailored, needs-based case management approach. The relationship with the Case Manager is the foundation on which the HSP case management process is based, working ...
... APS5 and 6 Complaints Officers to join the Internal Review and Complaints team based in Broadmeadows or ... functions for the Complaints Team.Supporting the Complaints Team to resolve day to ... line with risk and complaint due dates.Ability to manage ...
... resolution of reviews and complaints working directly with participants, providers, ... reporting functions for the Complaints Team.Supporting the Complaints Team to resolve day to ... MP Office in a complaints or compliance roleResilient, flexible, organised, ...
... guest enquiries, requests and complaints in a prompt and courteous ... Assist the Events Operations Manager to ensure staff levels are ... by the Events Operations Manager in the required timeframe, and ... Liaise with the Maintenance Manager on a monthly basis to ...
... for a team of Case Managers and specialists. You will provide advice to the team on claims ... Demonstrated experience in supporting Case Manager coaching, decision making and technical ... and 2020 (HBF Direct Advice for Dads) Family First accredited ...
Case ManagerEML is a leading Workerspensation ... oues for a portfolio of cases Provide accurate andplete information that ... and responsibilities) Conduct claims reviews, case conferences or face to face ...