... issues systematically. Knowledge of IT service management (ITIL) best practices. Preferred Experience Bachelor’s degree in computer science, Information Technology or related field. 2 – 5 years of experience in application support or similar role ...
... work closely with vendors and IT suppliers, manage key contracts, and support the strategic growth of Easygo’s IT systems to keep pace with ... to processes. System Maintenance and Support: Ensure the IT Systems and Infrastructure are secure, ...
... new areas of process automation, support overall technology governance, IT security enhancement, and modernising the existing SaaS based Applications in your portfolio, working in ...
... competent manner. About the Role Support John Holland systems, applications & infrastructure under IT Service Delivery Model Onboard subcontractors ...
... third level onsite and remote IT support across a complex and continuously evolving landscape that includes nearly 4,000 technology users, 200 sites, 6,500 devices, and 700 applications. • Review and support escalated Incidents from the Service ...
... in the absence of the Application Support Manager. Key attributes include: Demonstrated experience working in an IT service support and delivery role with excellent ...
... on time and all IT expenses are approved in accordance ... of O365 Microsoft Suite of Applications (OneDrive, SharePoint, Word, Excel, PowerPoint, Outlook).Mastery skills and knowledge of workstation support and network infrastructure components.Familiar ...
... point of contact for all IT-related issues and service requests ... of computer equipment and peripherals, supporting software applications. Liaise with suppliers, and warranty ...
... document software features Provide maintenance support as scheduled during business hours ... you back We welcome all applications and are a flexible employer. ... structured and unstructured data, making it searchable and actionable at scale ...
... as subject matter advisor for supported applications for the team. Adhere to the client’s IT Delivery Standards, procedures, and runbooks for supporting Applications where applicable. Perform continuous improvement ...