... with the Organisational Change Manager (OCM). About you Experience in project management, ideally within large-scale transformation or transition programs. Experience with ICT projects and or built infrastructure projects and or financial management ...
... Conduct yearly VPG with customer Use of Program Performance scorecard to measure value Implementation of FCM De-risk strategy to retain customer Project Management Manage, influence and deliver key customer projects Communicate to key stakeholders ...
... , and usability testing, to understand customer behaviours, preferences, and pain points when interacting with digital services. Collaborate with the IT Project Team to translate user insights ...
... with the Organisational Change Manager (OCM). About you Ideally we are seeking someone with: * Experience in project management, ideally within large scale transformation or transition programs. Experience with ICT projects and or built infrastructure ...
... loop of feedback with the customers on product features. Partners with other teams (e.g., program managers, software engineers, product, customer service support [CSS] teams) to ...
... loop of feedback with the customers on product features. Partners with other teams (e.g., program managers, software engineers, product, customer service support [CSS] teams) to ...
... projects and partners concurrently. Innovation. Keep ... the Customer Program Manager does: Owns and ensures flawless, profitable and successful customer service delivery, quality and realisation of customer outcomes. Understands customer business requirements ...
... ICT Contract Manager and Departments Procurement Team to establish and manage the required procurements and contracts for the projects. Effectively communicate, consult, and negotiate with other public sector agencies, private sector bodies, customers, and ...
... within UNSW IT and external customers to specify and manage infrastructure projects involving network, telephony and the deployment of desktop, print and AV services. The Program Manager will maintain collaboration with the ...
... within UNSW IT and external customers to specify and manage infrastructure projects involving network, telephony and the deployment of desktop, print and AV services. The Program Manager will maintain collaboration with the ...