Head of Operations
... the MMS Group’s success, influencing customer service direction and capabilities at a national level. Provide strategic direction, lead and ...
... the MMS Group’s success, influencing customer service direction and capabilities at a national level. Provide strategic direction, lead and ...
... to face. Provide first level resolution where possible or escalate requests and incident to the appropriate resolver group. Qualifications Your proven commercial experience will see you bringing: Excellent customer service skills, both over-the ...
... face to face. Provide first level resolution where possible or escalate requests and incident to the appropriate resolver group. Qualifications Your proven commercial experience will see you having: Excellent customer service skills, both over-the-phone ...
... ) Position: Casual Role - Debt work - Level 1 rate $27.64 + 25% casual loading Level 2 rate $29.22 + 25% casual loading About Us: Serco is a leading provider of Customer Service for multiple Federal Government clients ...
... for improvement and ensure high levels of productivity and customer satisfactionReporting: Prepare and present regular reports to senior management on customer service operations, including metrics, trends, and ...
... best level of service to our customers and enjoys leading a great team for a great company to meet objectives. The key objectives of this role are to maintain and increase Rentokils Initial sales and customer services, handle customer complaints ...
... processes to ensure the highest level of customer service Lead and develop the customer service team locally and remotely to provide high end service Generate reports relating to the customer’s experiences and NPS scores Assess ...
... and provide quality support and services Ensure contractual obligations fulfillment with your customer including Service Level Agreements, customer satisfaction and process efficiency within service delivery Monitoring progress and availability ...
... of product features and Ataccama services to maximize adoption and realize value from Ataccama solutions.Develop and maintain strong, multi-level relationships with each customer in your portfolio.Partner with customer-facing teams to develop strategic ...
... best level of service to our customers and enjoys leading a great team for a great company to meet objectives.The key objectives of this role are to maintain and increase Rentokils Initial sales and customer services, handle customer complaints ...