... point of contact within the Service Desk, providing assistance to Optus customers ... and reducing calls to the Service Desk while coordinating with other areas ... will be taking receipt of Service Desk support requests and logging them, ...
... members. Your new role: The Service Desk provides a friendly and efficient ... maintain accurate records in the service desk software. Update the configuration database ( ...
... apply today. The Role The Service Desk Analyst is responsible for providing frontline support services to users, handling Incidents and Service Requests using the Incident and ... level 1 triage on various ICT systems, including computers, printers, tablets, ...
... Closing date: 21-May-2024 Service Desk Analyst - Position Description - ASIC4 - April 2024. ... is seeking a full time Service Desk Analyst to join their Digital, Data ...
... looking for a Service Desk Analyst who is passionate about helping ... . As a Service Desk Analyst, you will actively contribute to the Service Desk team in a positive manner ensuring the delivery of IT services within existing SLAs. You will ...
... members. Your new role: The Service Desk provides a friendly and efficient ... maintain accurate records in the service desk software. Update the configuration database ( ...
... , and providing exceptional customer service. Reporting to the Head of ICT, this position will deliver outcomes that align with our ICT Roadmap and contribute to strategic ... you believe you are a Service Desk Analyst with the qualifications and experience ...
... all procedures applicable to the Service Desk, as published in document repository for the Service Desk which the Service Desk Analyst works on. Provide advice and ...
... all procedures applicable to the Service Desk, as published in document repository for the Service Desk which the Service Desk Analyst works on. Provide advice and ...
... cultures. About the Role The ICT Helpdesk Service is available 24x7. The purpose of the Service Desk Analyst roles is to manage Incidents and Service Requests. Service Desk Analysts are the first point of ...