... As the Platform Manager - Telephony & Agent Experience, you will be responsible ... Connect) to enhance call centre agent performance and overall customer experience. ... experience in enhancing call centre agent tools and workflows.Strong background ...
... with our real-time agent assist product as well as ... Engineer on the AI Agent team, you will be part ... Crestas in-house AI Agent platform, ensuring the highest quality ... in the Cresta Virtual Agents engineering team. Work with Cresta ...
... a dedicated, professional freight forwarding agent who is self-motivated and driven to succeed. You will have: Experience in freight forwarding - air export essential, sea freight advantageous Strong ...
... you. As a Global Forwarding Agent, you will be your customers’ ... entire life of an Ocean Import shipment.A successful Global Forwarding Agent thrives in a lightning-fast ... team. Our successful Global Forwarding Agents go on to expand their ...
... relationships with our partner sales agents. Working closely with our Directors ... role in assisting our partner agents to make sales in various ... reports to assist with partner agents achieving sales Maintain and promote ...
... and develop to be an agent in the SA Livestock industry. About the opportunity: Reporting to a mentor livestock agent, and liaising with the General ... across various regions with different agents. Exposure to, and opportunities to ...
... ABOUT THE ROLE An Import Operations position handling sea freight ... for all aspects of import operations processes. DUTIES • Follow-up on missing documents from shippers, agents, and local clients • Registration of import sea and airfreight files into ...
... • In conjunction with Ocean Import Manager, create quotes for Import operations.• Meet deadlines set by ... In conjunction with Ocean Import Manager, work with carriers to ... industry in special Ocean Import Product.• Understanding of ocean documentation ...
... , we are seeking an experienced Import Seafreight Operator to join our ... EXPERIENCE • 3+ years in an import seafreight-focused role • Previous experience ...
... for overseas offices and agents. Proactively update customers on any issues that may arise. Manage customer situations effectively and professionally. Who You Are We are looking for someone with experience in Imports OR Exports OR Customer Service within ...