... leadership role within the IT Service Desk, accountable for proactively improving operational ... reporting with trend analysis. Analyze IT Service Desk data to identify and implement improvements to internal IT Service Desk operational processes, as well as ...
... relevant experience in a comparable IT environment genuine interest in being a multifunctional team member in both corporate and digital capacity call centre Service desk troubleshooting experience experience or the ...
... for managing a team of service technicians, coordinating service activities, and ensuring customer satisfaction. As a Service Manager, you will play a ... renewals and upselling of additional services. Inventory and Parts Management: Oversee ...
... for managing a team of service technicians, coordinating service activities, and ensuring customer satisfaction. As a Service Manager, you will play a ... renewals and upselling of additional services. Inventory and Parts Management: Oversee ...
... facilitate resolution of all customer IT support issues, providing overall support to customers of applicable IT services globally. Enforce corporate IT standards and process. Create and ...
... We’ve always known at its heart infrastructure is about people — ... the Role The Help Desk Services Lead manages and leads the ... our priority.Whats in it for you when you join ... different people. Whether it’s flexi-hours, flexi-parenting, flexi- ...
... We’ve always known at its heart infrastructure is about people — ... the Role The Help Desk Services Lead manages and leads the ... our priority. Whats in it for you when you join ... different people. Whether it’s flexi-hours, flexi-parenting, flexi- ...
... a vital part in optimizing its IT services and ensuring seamless support for its staff and students academic journey. Role Overview: As the Service Desk Manager you will be responsible for: Leading the IT Service Desk team driving the adoption ...
... focused environments) Relevant experience in IT Service Management working in a complex IT enterprise environment which includes offshore, outsourced IT engagements (ITIL v3 or v4 ...
... . What youll need: 2+ years IT service desk experience or Customer Service Oriented role Knowledge and understanding of ITIL processes including Incident, Service Request, Problem and Change Management. ...