Customer Success Manager
... and adoption of Anthology solutionsPromoting customer engagement in the online Anthology Community, as well as ... the higher education advancement spaceStrong customer-service focus and ability to communicate ...
... and adoption of Anthology solutionsPromoting customer engagement in the online Anthology Community, as well as ... the higher education advancement spaceStrong customer-service focus and ability to communicate ...
... with other departments, such as customer service, technical support, and product development, ... a similar role, preferably in customer experience, customer service, or related field. This includes ...
... SLAs and OLAs for the service. Maintain knowledge of customer operations, stakeholders, commercial obligations, and ICT industry best practices. While the service owner is not a day- ...
... ensures flawless, profitable and successful customer service delivery, quality and realisation of customer outcomes. Understands customer business requirements mapped to Cisco ...
... SLAs and OLAs for the service. Maintain knowledge of customer operations, stakeholders, commercial obligations, and ICT industry best practices. While the service owner is not a day- ...
... loop of feedback with the customers on product features. Partners with other teams (e.g., program managers, software engineers, product, customer service support [CSS] teams) to prioritize ...
... loop of feedback with the customers on product features. Partners with other teams (e.g., program managers, software engineers, product, customer service support [CSS] teams) to prioritize ...
... loop of feedback with the customers on product features. Partners with other teams (e.g., program managers, software engineers, product, customer service support [CSS] teams) to prioritize ...
... loop of feedback with the customers on product features. Partners with other teams (e.g., program managers, software engineers, product, customer service support [CSS] teams) to prioritize ...
... : Provide a high level of customer service throughout all communications with the ... Experience Experience in a Helpdesk customer service role either in a service industry or IT support role ...