... traveling as needed to support customer care initiatives and team requirements. Team Collaboration: Ability to work collaboratively with other team members and departments to resolve complex customer issues. Time Management: Strong organizational skills to ...
Position Description: Home Care Case Manager Department: Home Care Services Reports To: Home Care Manager Employment Status: Part-time Permanent Location: Townsville Salary Range: $37-38 per hour Position Summary: The Home Care Case Manager is responsible ...
... family. THE ENHANCED CARE UNIT The Enhanced Care Unit at Peter Mac is ... THE PATIENTS Peter Mac cares for patients with a complex ... 60 per annum (full-time rate – to be prorated for part-time hours) dependent on candidate experience. ...
... as (but not limited to) Customer Satisfaction Score (CSAT), First Contact Resolution (FCR), Average Handling Time (AHT), Customer Effort Score (CES), Call Abandonment ...
... as (but not limited to) Customer Satisfaction Score (CSAT), First Contact Resolution (FCR), Average Handling Time (AHT), Customer Effort Score (CES), Call Abandonment ...
... as (but not limited to) Customer Satisfaction Score (CSAT), First Contact Resolution (FCR), Average Handling Time (AHT), Customer Effort Score (CES), Call Abandonment ...
... as (but not limited to) Customer Satisfaction Score (CSAT), First Contact Resolution (FCR), Average Handling Time (AHT), Customer Effort Score (CES), Call Abandonment ...
... part of our hiring practices and ... and unsolicited customer feedbackConnecting customers to best practice resources and or recommendations; assisting customers in solving point-in-time challenges; connecting customers with opportunities ...
... , care, contact centre, insurance, and other financial services. Great customer service is in your DNA. ... our customers. If you are employed on a part time basis, full time training is compulsory to attend. ... EAP provider that is so much more ...
... Azure Customers. We are customer-obsessed problem-solvers. We orchestrate ... across customers. Inform customers and partners about the complex ... from customers and partners to learn about ... of customers and leverages customers feedback to provide input on ...