... on how to improve our services. - Drive customer communication during critical events. - Drive projects that improve support-related processes and our customers’ technical support experience. - Write tutorials, how-to ...
... on how to improve our services. - Drive customer communication during critical events. - Drive projects that improve support-related processes and our customers’ technical support experience. - Write tutorials, how-to ...
... with other departments, such as customer service, technical support, and product development, to gather ...
... other Anthology teams to ensure customers receive appropriate support, resources, and services, and assists account team members in identifying expansion (sales and services) opportunities. In addition, this CSM ...
... be the voice of the customer within Azure. In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, and Azure engineering with ...
... be the voice of the customer within Azure. In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, and Azure engineering with ...
... a range of customers, but with a particular focus on Service Provider (Telco) organisations. You are someone who will make an impact and deliver outcomes; you are also someone who can offer exceptional thinking and garner support through the relationships ...
... tasks simultaneously. Prior experience in customer service or technical support roles within the telecommunications industry ...
... or damage to customer vehicles; Oversee the preparation of any required reports associated with maintenance, warranty technical investigations, including technical inspection reports or technical briefs; Support the L400 Service Support Manager with the ...
... closure. ServiceDesk Analysts on a Technical Service Desk where there is an ... Experience Experience in a Helpdesk customer service role either in a service industry or IT support role for at least 12 ...