... deliverables within a project including service concepts, blueprints and other service design artefacts. Document service journeys Design service blueprints Use design research techniques to uncover customer needs and pain points. Plan ...
... platform, specifically the Customer Workflow portfolio of solutions. The Role The role of the Expert Services – Technology Workflow Leader is to ... focused solutions. The Expert Services team has direct roles into our customers, as well as, advisory or ...
... supporting the firms Securities Services business where you will work ... Manager in the Fund Services Operations team, you will be ... and efficient level of service. You will have a high ... lead role in all service delivery initiatives. Conduct analysis of ...
... this role: As a ServiceNow Services Account Executive, you will be responsible for selling a portfolio of service offerings designed to help our customers successfully adopt the products they ...
... Australian community”. The Role: The Customer Service Team Leader is an integral ... accordingly. Track the progress of service delivery and regularly report this to the Client representatives. Identify any problem areas affecting ...
... negotiation with existing and prospective customers. Contribute to the budget development process as it pertains to revenue generation and preservation. Provide monthly and quarterly sales forecasts to the Managed Services leadership team. Work with the ...
... Ø Provides a technical focus support service that builds trust and enhances customer affinity Ø Effectively utilizes Cisco’s world ...
... a passion for delivering exceptional customer service. You will do: Level 1 support, is the first line of customer or internal support. Its primary ...
... of the post-sales customer lifecycle – plan, build, run, optimize. Ø ... a technical focus support service that builds trust and enhances customer affinity ØEffectively utilizes Cisco’s world ... a recreate of the customer problem in order to isolate ...
... of the post-sales customer lifecycle – plan, build, run, optimize. Ø ... a technical focus support service that builds trust and enhances customer affinity ØEffectively utilizes Cisco’s world ... a recreate of the customer problem in order to isolate ...