... information about the Sydney Opera House please refer to our website. YOUR NEW ROLE This position is responsible for the provision of a comprehensive and customer focussed ticketing and information service, covering an extensive range of ...
... KPIs Managing and overseeing of service delivery in-house or on-site Providing technical and service support to partners and end users Managing customer technical needs Overseeing service agents’ activities; Spare parts inventory ...
... Government and over 700 enterprise customers. About the role Our Customer Service team play an important role ... experience working in a Client Services, Customer Service or Customer Success role Experience in Microsoft ...
... practices, trends, and technologies in customer service and experience Be the leading VoC advocate, driving customer experience improvements throughout BAU processes ...
... within a Call Centre or Customer Service role preferred; Ability to learn ... to develop and enhance professional customer service skills; Excellent verbal and written ...
... proactive notification systems. Respond to service, product, technical, and customer- relations questions on subjects such ... management databases and tools. Superior customer service skills. Phone and remote support ...
... digital outbound tools to engage customers via telecommunications and assist them ... interact clearly and concisely with customers with the aim of providing world-class customer service experience and resolving their situation. ...
... handle complex information accurately. Previous customer service experience, preferably in a contact ...
... practices, trends, and technologies in customer service and experience Be the leading VoC advocate, driving customer experience improvements throughout BAU processes ...
... values to achieve the required customer service outcomes. Reporting to the Customer Service Manager, key responsibilities include: Provide quality service to all customers in line with the Bank’s ...