... translate offering portfolio into valuable services aligned with the customer outcomes. Understands the lifecycle of application services opportunities to optimise timing of ...
... growth and or business success. Customer Centricity-Advanced Establishes effective relationships with internal external customers to understand their needs. Displays a customer service orientation when interacting with others. ...
... team to provide value-added services for our customers. Must follow the T-36 framework to ensure customers high adoption and retention. Commercial Awareness-Advanced Provides customers with a value-added perspective ...
... work up to 50% from home.Microsoft’s mission is to empower ... loop of feedback with the customers on product features.Partners with other teams (e.g., program managers, software engineers, product, customer service support [CSS] teams) to prioritize ...
... & QUALIFICATIONS8+ years of experience in customer service, customer experience management, or a related ...
... Qualifications: Minimum two (2) years customer service experience Proficient computer skills: order ...
... work up to 50% from home. Microsoft’s mission is to empower ... loop of feedback with the customers on product features. Partners with other teams (e.g., program managers, software engineers, product, customer service support [CSS] teams) to prioritize ...
... -requisites and risk management. Gain customer approval of the SoW scope and services description through multiple walk-throughs. ...
... and building relationships with customers? As a member of our customer services team, that is exactly what ... problem-solving and customer service abilities? Join our dynamic Solutions ... . Culture & BenefitsWork from home (up to 100%)Ongoing training ...
... and can be performed from home or office with an estimated 25% travel dependent on customer portfolio.This role is flexible ... adoption of Microsoft technology and services in alignment with the customers current and future goals and ...