Area IT Manager APAC
... improving processes. Job Description Development & Delivery of IT Infrastructure & Services You will align with the Area Team to drive the design, testing, and deployment of IT services that adhere to architectural and ...
... improving processes. Job Description Development & Delivery of IT Infrastructure & Services You will align with the Area Team to drive the design, testing, and deployment of IT services that adhere to architectural and ...
... accountabilities for this role include IT Service Delivery and Support: Responsible for IT service delivery in the geographic region of oversight. Responsible for customer service and service delivery in the region and serving ...
... deliveries, budget planning, and process refinement ... managing relevant IT assignments. Additionally, you will work with the Service Desk to provide specialist user support, coordinate with Local IT to remediate infrastructure and services, and identify ...
... to outcomes and actively resolving delivery issues. This role leads four teams including IT Project Management Office (ITPMO), IT Project Governance & Assurance, IT Testing Services, and IT Vendor & Commercial, as well as ...
... service delivery, continued maturity and development of service delivery practices and processes, and improvement of service delivery outcomes. Key accountabilities for this role include IT Service Delivery and Support: Responsible for IT service delivery ...
... plus. Proven experience in managing delivery operations, with a focus on service delivery, risk management, and compliance. Strong understanding of Managed Services models and IT service management principles, particularly in security ...
... plus. Proven experience in managing delivery operations, with a focus on service delivery, risk management, and compliance. Strong understanding of Managed Services models and IT service management principles, particularly in security ...
... supporting and providing exceptional customer service to the Australia and SEA business. The IT Specialist is a proactive customer service-oriented individual responsible for IT operations and coordination of activities ...
... -on and for incremental changes Service Management * Point of escalation for SS&C service issues - registry processing, call centre, IT infrastructure. The Operations Service Delivery Analyst will work with stakeholders ...
... record into the standard service management software, all activities performed ... support consistent and efficient delivery of business outcomes and reduce ... in a Helpdesk customer service role either in a service industry or IT support role for at least ...