... a vital part in optimizing its IT services and ensuring seamless support for its staff and students academic journey. Role Overview: As the Service Desk Manager you will be responsible for: Leading the IT Service Desk team driving the adoption ...
... focused environments) Relevant experience in IT Service Management working in a complex IT enterprise environment which includes offshore, outsourced IT engagements (ITIL v3 or v4 ...
Service Desk Analyst Location Parramatta CBD with access ... technical enquiries relevant to the services delivered by the Information and Digital Services (IDS) IT Service Desk. You will be part of ...
... leadership role within the IT Service Desk, accountable for proactively improving operational ... reporting with trend analysis. Analyze IT Service Desk data to identify and implement improvements to internal IT Service Desk operational processes, as well as ...
... be viewed as the Configuration Analyst for accounts to provide Configuration Management service. Your ability to work with ... life balance. We therefore leave it to you and the team ...
... MSP known for its exceptional services to an array of clients in the Penrith and Western Sydney area. As a Lead Service Desk Analyst, youll be leading a dynamic ... a Level 3 service desk analyst with prior leadership experience or ...
... MSP known for its exceptional services to an array of clients in the Penrith and Western Sydney area. As a Lead Service Desk Analyst, youll be leading a dynamic ... a Level 3 service desk analyst with prior leadership experience or ...
... a Level 2 Service Desk Analyst you will be responsible for the support of IT networks owned by the Commonwealth ... monitoring platforms. The Service Desk Analyst is a member of the GS APAC Mission IT and Security Solutions (MITSS) team. ...
... are seeking an engaging and service orientated IT Service Manager to join our Global IT Services team, where you will play ...
... and programs to introduce new IT services ensuring alignment with business demands ... of enterprise architecture and its services Coach and mentor other architects. ... development life cycle management, IT services management, agile and lean methodologies, ...