... point of contact within the Service Desk, providing assistance to Optus customers ... and reducing calls to the Service Desk while coordinating with other areas ... will be taking receipt of Service Desk support requests and logging them, ...
... are looking for an IT Service Management Analyst to join our growing Enterprise Technology Services team. This role will contribute ... , Root Cause Analysis and Continuous Service Improvement. As an IT Service Management Analyst, you will use root cause ...
... Service reports to the Director, Customer Service Delivery. The functions reporting to this role are: Customer Support and Service Desk.Accountabilities: In conjunction with the ... services.Proven experience in a senior IT Support Management role with ...
... Architecture disciplines. Exposure to IT service design and operations. Understanding of the services and business activities of Uniting NSW.ACT. Senior Application Support Analyst PD At Uniting NSW.ACT, ...
... Customer Service reports to the Director, Customer Service Delivery. The functions reporting to this role are: Customer Support and Service Desk. Accountabilities: In conjunction with the ... services. Proven experience in a senior IT Support Management role with ...
... Rose Fulbright. As an IT Service Desk Analyst, you will work on-site in our Sydney office as part of a team to trouble-shoot and resolve first and second level IT queries from Partners, senior managers and the broader ...
... customer experience. Your key responsibilities: Service Desk Operations Provide technical support, answering ... 3+ years experience in a Service Desk role Previous experience working on ...
... provide a range of Service Design services to support the ideation process ... Agile approach towards Service Design and Service Transition for programs and projects. ... team to deliver Service Design for the cloud-based services. Work with other areas of ...
... Sydney area. As a Lead Service Desk Analyst, youll be leading a dynamic team, overseeing local and offshore support analysts, while playing a pivotal role ... . I’m seeking a Level 3 service desk analyst with prior leadership experience or ...
... Sydney area. As a Lead Service Desk Analyst, youll be leading a dynamic team, overseeing local and offshore support analysts, while playing a pivotal role ... . I’m seeking a Level 3 service desk analyst with prior leadership experience or ...