... a Graduate Service Provisioning Coordinator to join our team in Sydney. Reporting to the Senior Manager SDAT and Service Management, this role will be responsible for responding to customers inquiry by coordinating with Level 2 Service Delivery Consultants ...
... members. Your new role: The Service Desk provides a friendly and ... high quality first line of service and support for customers, by ... but not limited to; Customer Service and Engagement Provide first-level ...
... highest level of operational service delivery. You will be guided by the Senior Service Delivery Manager on daily tasks and ... experience in a Service Delivery Manager role managing contracts for the delivery of IT services with a history of high ...
... and other periodic planning Hold service level meetings with the client including the delivery of KPI information. Leverage KPI ...
... . Monitor core contact centre service delivery channels and collect performance data. ... Onsite attendance is required for up to 5 days a week depending on Digital Service Centre responsibilities at each ...
... . Translate product and service strategy into development, creating design briefs and project plans for internal and external use. Anticipate development requirements and inform relevant business areas to ensure timely delivery. Champion commercial and ...
... ,Sydney, NSW • High impact ICT service delivery role in a diverse federal ... a key part of Shared Services delivery to DCCEEW within our workstreams. ...
... consistent and quality service delivery across HSP teams.The Manager Practice Improvement will oversee the review of service delivery, practices, client feedback, and audit ... relevant actions to improve service delivery based on client feedback.Specialist ...
... members, Software Licensing Consultants, and Service Delivery Managers. The Software Asset Manager ... the SAM technology that impact service delivery and proactively collaborate with technical ...
... Responsibilities Manages overall service delivery and business success across a portfolio of customer accounts, growing the portfolio via the direct addition and expansion of accounts Accountable for overall technology delivery success by orchestrating ...