... the development of KPIs and Service Level Metrics for service health. Generate and review reports to identify opportunities for service improvement. Represent service delivery in internal and external ...
... the development of KPIs and Service Level Metrics for service health. Generate and review reports to identify opportunities for service improvement. Represent service delivery in internal and external ...
... Award Level 4 Hourly Rate – $43.08-$46.35 commensurate with qualifications and experience, plus 11.5% superannuation For further information about the CATS Program Officer position, please visit our website (Careers – Community Services 1) to download ...
... in AOD Community Work and 1 year experience in community sector ... requirements as determined by the service planning processes. Any change to ... per the Social and Community Services Award) Level 4 Employees will usually work ...
... key foundations in our Service Desk team and all we need ... What you’ll do Our Service Desk Agent’s are the first point ... emails in relation to level 1 technical support • Work to given Service Level Agreements and KPI’s • Problem solve ...
... every day? By joining Community Services #1 you will have the opportunity ... your career to the next level. Structured performance and one on ... Employment Opportunity Statement At Community Services #1 we recognise that our people ...
... our clients with the highest level of customer support services by using modern service management frameworks and leading operational ...
... our clients with the highest level of customer support services by using modern service management frameworks and leading operational ...
... general feature updates. Develop enterprise level detailed architecture documentation for Cloud based services. Develop high level solution architectures for cloud-based ...
... general feature updates. Develop enterprise level detailed architecture documentation for Cloud based services. Develop high level solution architectures for cloud-based ...