Service Desk Agent
... ensure achievement of Customer Contractual Service Level Targets for all Service Desk services including contact handling (phone email and other) as well as Incidents and Service Requests. Actively manage and take ...
... ensure achievement of Customer Contractual Service Level Targets for all Service Desk services including contact handling (phone email and other) as well as Incidents and Service Requests. Actively manage and take ...
... drive continuous improvement. • Experience with service desk tools and technologies, with the ... experience in developing and implementing service level agreements (SLAs) and key performance ... A tertiary qualification to Certificate level IV in IT, or an ...
... GPs, health professionals, service providers, hospitals, government and the ... maintaining productive relationships with service providers at a senior level. Analyse contract management demands and ... our modern Subiaco office (1-2 days per week). Commitment ...
... Business Development Executive - Application & Cloud Services (Location: Open to Sydney, Brisbane, ... achieved Maintain a very detailed level of relevant knowledge on the ... achieved Maintain a very detailed level of relevant knowledge on the ...
... employment and vocational education services. Support may be delivered in ... to face servicing with 1:1 and group counselling services. Remote will be office-based and provide telehealth services through triage processing, 1:1 counselling and In-Work Support ...
... aspects of the products and services, to the guests. They must ... &O). · Cross-promote other spa services. · Uphold the standards of sanitation ... not stand around the front desk between services. Treatment room should look the ...
... team with trend analysis, analysing service performance metrics; and Service Level Agreement (SLA), Service Level Objective (SLO), Operational Level Agreement (OLA), monitoring and reporting. Building and developing the Service Catalogue and CMDB from the ...
... care health assessments and guided service navigation on Aboriginal youth mental ... high degree of professionalism.High level of communication and interpersonal skills, ... be obtained by contacting People Services Team on 1300 420 272 ...
... the State Major Adult Trauma Service, RPH offers tertiary-level emergency medicine, mental health, complex ... and elective surgical care, and specialist medical services. It is also a ...
... to provide a high level administrative support service to the Child and Adolescent Health Service (CAHS) - Community Health teams. VCID ... ? (Refer to Essential Criteria 1, 2, & 3) Can you share ... . (Refer to Essential Criteria 1, 3 & 4) Can you share ...