Customer Service Representative
... have an opportunity for multiple Customer Service Representatives to join ourmunity-minded WFI ... team, youll need a high level ofmunication, empathy and resilience. In ...
... have an opportunity for multiple Customer Service Representatives to join ourmunity-minded WFI ... team, youll need a high level ofmunication, empathy and resilience. In ...
... team and provide a high level and informative customer service on a first call resolution basis. Skills & attributes required: Experience working in a customer service environment, such as Retail, Hospitality, ...
... building relationships with our customers and colleagues, whilst meeting and exceeding service levels agreements for the resolution of ... and performance of customer satisfaction levels, ensuring quality service is provided consistently Ensure that ...
... involved in: Deliver high-quality customer service and assistance to passengers on bus services. Answer questions and educate customers about ticketing products and the ... integrity as a public-facing representative of Kinetic. Adaptability to work ...
... management and organization skillsSuperior customer service skillsStrong collaborative and team work ... skillsAbility to work with minimal supervisionAbility to build rapport with customers via phone, email ...
... Use tools to capture customer feedback, and take action to correct any service breaks and drive improvement Were ... and place the customer at the centre of everything you do Can bring your passion for service excellence and, whilst beingfortable working ...
... activities and performance of the customer service team and provide a point of escalation for more difficult customer enquiries.The position requires providing a high level of customer service to internal and external parties ...
... maximum value while maintaining customer satisfaction level. Collaborate and coordinate with local & global SS&C teams to identify revenue opportunities & drive revenue growth. Identify opportunities to upsell additional services and products to existing ...
... internal & client levels Undertake a weekly review of the First Line Service Desk call queues to ensure no unauthorized changes & mitigation of escalations Measure and report on service delivery performance metrics including customer satisfaction surveys ...
... internal & client levels Undertake a weekly review of the First Line Service Desk call queues to ensure no unauthorized changes & mitigation of escalations Measure and report on service delivery performance metrics including customer satisfaction surveys ...