... relationships with agency customers, IT Service Owners and IT Service Managers across different organizational levels. Engage critically with the role ... H-1B or F-1 student visa status. Yes, I ... H-1B or F-1 student visa status? No, I ...
... in decision-making. Ensure effective IT Governance processes, including Service Desk, Change, and Incident Management. Oversee IT operations to troubleshoot and guarantee service levels of IT applications and infrastructure. Establish and ...
... at its heart infrastructure is about people — ... on Help Desk Leader who is responsible for delivering a high level of service for the Franchisee, the State and the CYP Maintenance team. The Help Desk Services Lead has strong leadership and ...
... Service and Engagement Provide first-level contact for users via phone, ... need: 2+ years IT service desk experience or Customer Service Oriented role Knowledge and understanding of ITIL processes including Incident, Service Request, Problem and Change ...
... and programs to introduce new IT services ensuring alignment with business demands ... and presentations for various management levels. Requires a high level of professionalism, maturity, multidiscipline technical ...
... achieved Maintain a very detailed level of relevant knowledge on the ... modernize cloud applications. Selling Application services or complex IT projects-Expert Can translate offering portfolio into valuable services aligned with the customer outcomes. ...
... are seeking an engaging and service orientated IT Service Manager to join our Global IT Services team, where you will play ...
... for facilitating engagement with the IT business facing functions and or service, process, and functional owners across IT to manage business expectations, demand for IT services and provide input into high level requirements and solution shaping. This ...
... in decision-making. Ensure effective IT Governance processes, including Service Desk, Change, and Incident Management. Oversee IT operations to troubleshoot and guarantee service levels of IT applications and infrastructure. Establish and ...
... ) We’re looking for a passionate Service Configuration Management Manager to join our IT Service management team, working in Australia and delivering Configuration Management Services to our valued customer base. ...