... support customers in solving issues. Trusted Advisor Provides account (customer) thought leadership across information technology ( ... technical knowledge of products to determine feasibility of technical customer requirements requests and works with ...
... one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers; Enterprise support provides a designated technical account manager to the customer and provides entitlements such as ...
... one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers; Enterprise support provides a designated technical account manager to the customer and provides entitlements such as ...
... be the voice of the customer within Azure. In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, and Azure engineering with ...
... be the voice of the customer within Azure. In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, and Azure engineering with ...
... be the voice of the customer within Azure. In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, and Azure engineering with ...
... customer support cases logged (via SNOW) receive ... explain complex technical concepts to non-technical audiences.Ability to clearly articulate and present technical solutions to prospects Customers during sales processes.Exceptional customer service and organizational ...
... discussions and decisions that impact customer support and overall business objectives. Operational ... new technologies. Strong understanding of customer support tools and technologies, including CRM, ...
... teams within NCS. The Technical Delivery Platform Engineering Manager is the customer advocate within the business for the managed services we deliver, ensuring the supporting teams are clear of the customers’ needs and support requirements. As a respected ...
... teams within NCS. The Technical Delivery Platform Engineering Manager is the customer advocate within the business for the managed services we deliver, ensuring the supporting teams are clear of the customers’ needs and support requirements. As a respected ...