... strategic focus areas covering workforce management, operating model, vendor management, technology obsolescence & simplification and technology acceleration. Lead and coach team to provide consistency in process, service and stakeholder support through ...
... in a timely manner. Produce management reporting with trend analysis. Analyze IT Service Desk data to identify and implement improvements to internal IT Service Desk operational processes, as well ...
... clients procurement procedures. Provide technical & management service and support to clients as ...
... commitment to delivering the best service management experience possible, many clients have ... Cloud base and on-prem services Maintenance and management of various on-prem and cloud Infrastructure & services Provide 3rd level technical support ...
... genuinely care about providing exceptional service to our customers, clients and ... within Secure Parking Car Park Management Change Management Develop and implement change management practices as they apply to ...
... the Role: Lead the operational management of a new service and with a new Approved ... a strong foundation for the service, setting high standards for quality ... building this area about the service - the values, the connections with ...
... be joining the leading Securities Services provider in Australia in a role with a client management and servicing focus, gaining broad ... a focus on stakeholder management across internal operational areas. Answeringplex service queries as a conduit between ...
... pro-active incident resolution and service request management for our technology applications, software, ... : Providing accurate incident resolution and service request management within established Service Level Agreement (SLA) time frames, ...
... pro-active incident resolution and service request management for our technology applications, software, ... : Providing accurate incident resolution and service request management within established Service Level Agreement (SLA) time frames, ...
... of banking products and services Managerial maturity in looking out for the best interest of the enterprise and franchise Act as a Risk Management partner to the Australia Citi ... senior Country and Cluster management teams Drive the development and ...