Senior Customer Success Manager - FinTech
... -5 years experience within a Customer Success Function, ideally within a SaaSpany and or Financial or Professional Services Depth of experience working with ...
... -5 years experience within a Customer Success Function, ideally within a SaaSpany and or Financial or Professional Services Depth of experience working with ...
... channel for sales staff and customer feedback to enhance the development of new products and services in line with the needs ...
... Partner Organization, and Professional Services teams. You will help our customers achieve both their technical and ... expect? Continue onboarding new customers and lead cross-functionally with sales and professional services to ensure value expectations are ...
... challenges. Closely monitor inbound leads from various channels and ensure efficient response, follow-up, and conversion. Align closely with the GIU sales team members to progress opportunities. Demonstrate excellent customer service skills & effective ...
... challenges. Closely monitor inbound leads from various channels and ensure efficient response, follow-up, and conversion. Align closely with the GIU sales team members to progress opportunities. Demonstrate excellent customer service skills & effective ...
... , VIP customer service environment within the retail, hospitality, ... in a Customer Contact Centre environment providing excellence in service to the customer would be an advantage.A passion for delivering first class customer service.The ability to adapt and ...
... in supporting the firms Securities Services business where you will work ... next level. As a Client Service Associate within Fund Services Operations Service Delivery team, you will be ... a lead role in all service delivery initiatives. Be conversant in ...
... provides an exceptional customer service experience when interacting through our multiple channels. Duties include but are not limited to: • Provide quality service to both internal and external customers. • Handle inbound calls to service a wide range ...
... Certificate (HSC) or equivalent • [Desirable] Customer Service Institute of Australia (CSIA) : Certified Customer Service Professional, or similar Work Experience Required: • Customer Service Inbound Contact Centre (Email Online Chat, ...
... responsible for ensuring that our Service Desk team provides exceptional customer service and technical support to our clients.The Service Desk Team Lead will also ... ticketing.Excellent communication and customer service skills.Excellent written and verbal ...