... online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. Do work that matters In ... capture customer feedback, and take action to correct any service breaks and drive improvement Were ...
... (HSC) or equivalent • [Desirable] Customer Service Institute of Australia (CSIA) : Certified Customer Service Professional, or similar Work Experience Required: • Customer Service Inbound Contact Centre (Email Online Chat, as well as Phone ...
... project engagements for both managed services and professional services for Datacom customers Produce Proposal documents for customers who require solutions and products ...
... catering sales opportunities. • Supports brand’s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience. • Provides excellent customer service in order to grow share ...
... simply about making the customers content with our products or services, its about ensuring they are ... focuses on helping customers use our products and services effectively. This approach is essential for retaining customers, increasing the value they get ...
... Rotating Roster and Training To service our customers, the Contact Centre role works ... first call resolution to our customers. You will have experience in a contact centre and a customer service environment with exceptional communication skills, ...
... executives and end-users Champion customer advocacy and act as a liaison between customers and the company Gather and analyze customer feedback to drive continuous improvement of products, services, and processes Contribute to the ...
... on Amplitude to gain self-service visibility into the entire customer journey. Amplitude guides companies every ...
... you will use your exceptional customer service skills to liaise with our customers over the phone and via ... health fund claiming and rebating services to Australian businesses. Values Wow the Customer - We love our customers and we want them to ...
... 5+ years of experience in customer service, customer experience management, or a related ... drive decision making. Expertise with customer-centric support and service design approaches – including design thinking, ...