... understanding of multi-tier technical architectures and relational database structures, familiarity with SQL, FIX and reporting tools. A strong record of customer service. Post Go Live Support Specialists must understand customer needs and build effective ...
... on how to improve our services. Drive customer communication during critical events. Drive projects that improve support-related processes and our customers’ technical support experience. Write tutorials, how-to ...
... and coaching team members. The Customer Success team consists of highly capable technical salespeople that drive Microsoft wins ... related field. Team Culture and Support Microsoft believes that by investing ...
... WAN & cloud environments Experience providing technical and engineering support to customers. May be required to do on-call support.Experience providing technical consultation on current and proposed ...
... potential customers a seamless experience across Rackspace through sales, implementation and onboarding, and support hand-off. Serves as a recognized technical and industry thought leader with broad measured experience across the IT, managed services, and ...
... accounted for. Close cooperation with customer service contacts, spare parts division etc. ...
... board new customers. The Customer Support Team Leader will work closely ... Problem solving & customer needs analysis Excellent Verbal and writtenmunication skills Excellent troubleshooting skills in both technical and service fields Perks & Benefits We offer ...
... board new customers. The Customer Support Team Leader will work closely ... Problem solving & customer needs analysis Excellent Verbal and writtenmunication skills Excellent troubleshooting skills in both technical and service fields Perks & Benefits We offer ...
... of multi-tier technical architectures and relational database structures, familiarity with SQL, FIX and reporting tools. A strong record of customer service. Post Go Live Support Specialists must understand customer needs and build effective ...
... MEC, is a place where customers can experience the best of Microsoft, get technical support for Surface and Xbox - and ... of face-to-face sales, customer service, customer support, training or equivalent experience OR ...