... the founder to build our Customer Success function. The Customer Success Manager drives business growth and product ... and sales teams, the Senior customer success manager will Lead post-deal partner onboarding and ...
... .Where the team fits inThe Customer Success Team sits within our Customer Group. The Customer Group is the driving force ... board: Strong experience in a Customer Success or Account management environment that ...
... the Role At Elsevier, Customer Success Managers are the go-to contact post-sales for a customer, as such, they are responsible ... Have background in customer engagement customer success and driving customer adoption Experience in publishing background ...
... , SVC teams throughout a case Customer Strategy Communicate with local Applications Specialists and Account Managers to ensure all customer and business needs are met ...
... Lifecycle Marketing Manager Melbourne based Lead a team of 5 Lifecycle Campaign Managers and Specialists ... role will lead the vision and evolve our customer personalisation and engagement efforts, with ... our success and driving new business opportunities. ...
... business Your success in this role will come from: Formal qualifications in customer experience design service design, process improvement, market research, UX, or equivalent experience Demonstrated ability to work autonomously and lead customer service ...
... for overseeing and managing the customer service and care operations to ensure exceptional customer experiences.Reporting into the General Manager, this is a key position where you will lead a team of customer service and care representatives, develop ...
... Assistant Manager will lead a small team in the respective area of work. Assistant Manager, Recruitment will: lead the Recruitment team to provide ... you lead and manage a team and set them up for success. the most significant achievement in ...
... of 5 Lifecycle Campaign Managers and Specialists12 month fixed-term ... fits inThis role will lead the vision and evolve our customer personalisation and engagement efforts, with ... critical to maintaining our success and driving new business opportunities. ...
... will be your key responsibilities: Lead the development and execution of the customers short and long term strategies ... a continuous improvement mind-set. Lead the development and execution of customer specific solutions e.g. assortment, ...