... . About the Role At Elsevier, Customer Success Managers are the go-to contact post-sales for a customer, as such, they are responsible ... portfolios. The focus is on customer retention, renewal growth and identifying ...
... database during and after each customer interaction Communicating real-time feedback from customers, their needs and business requirements to Customer Success Manager and internal customers Optimal usage of available technologies ...
... database during and after each customer interaction Communicating real-time feedback from customers, their needs and business requirements to Customer Success Manager and internal customers Optimal usage of available technologies ...
... a new opportunity for a Customer Success Manager to join our expanding Growth ... an opportunity for an experienced customer account manager to step up towards taking ownership of the customer success journey of an online ...
... experience. Reporting into our Lead Customer Experience Manager, your job is focused on ... time to develop. As a Customer Experience Manager you could move into a Lead Manager role in Food, In-store Customer Experience, Clothing or General Merchandise. ...
... stock exchanges.The Opportunity:The Customer Experience Manager is responsible for implementing customer focused initiatives that deliver positive ... , website functionality, and ERP, the Customer Experience Manager will build a cohesive service- ...
... stellar outcomes. As a Digital Customer Success Lead youll be responsible ... strategies to manage at risk customers and reduce customer churn. Own the development and ... with the overall Employment Hero customer engagement strategy and our brand ...
... forging relationships amongst our existing customers along with the project directors & project managers. This high profile team is ...
... forging relationships amongst our existing customers along with the project directors & project managers. This high profile team is ...
... for SMBs worldwide. As a Customer Success Manager, you will be building strong ... instrumental in delivering a delightful customer experience. As a Customer Success Manager youll be responsible for; Act ...