... technical information Drives Customer Success Score metrics for customers and handles Escalations and Red Accounts Possesses basic knowledge of customer’s tech stack and relevant Salesforce ... , Salesforce AI Associate, and any other relevant Salesforce ...
... of the end-to-end customer journey of fuel card and customer facing payments landscape for acquiring, ... products that will delight our customers, and you have a great ... products that will delight our customers, and you have a great ...
... translate your customers’ requirements by understanding their risk ... years experience in Customer Success Management or Account Management Proven experience in nurturing and cultivating robust customer relationships Exemplary organizational skills, adept ...
... you? 2+ years experience in customer success or account management. Experience with supporting and building customer relationships in a scalable manner. ...
... complex concepts Pro-actively analyse customer product usage and evaluate account health Translate customer data into appropriate actions Coordinate ... in conducting a EBRs and account reviews Empathetic to customer needs, and serve as a ...
... their Atlassian investment. We engage customers to unlock early and sustained business outcomes. As a manager in Customer Success, you manage a team of Customer Success Managers (Associate to Senior) to execute the ...
... time, you will be the customer account lead, setting direction and guiding ... goals. You will be the customer account lead, setting direction and guiding ...
... teams to feedback market and customer insights to drive continuedproduct and service development Coach and mentor an account management team More about you: ...
... approach in reviewing the territory (account planning, territory planning) and prioritizing customer engagements to maximize growth and ...
... million+ personal and small business customers. Do work that matters In ... personal loans, credit cards and associated products Proactively call customers to build rapport and invite ... with integrity and place the customer at the centre of everything ...